Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of: fair and just culture principles human centred design principles/human factors principles impact of factors relating to the organisation and wider systems in which people work on human performance impact of individual capabilities and limitations including: cognitive factors on human performance demographic factors on human performance including age, gender and mobility individual differences physical factors on human performance physiological factors on human performance psychological factors on human performance impact of interaction with others including: communication on human performance group dynamics on human performance supervision on human performance team coordination on human performance team experience on human performance impact of plant and equipment including technology, vehicles, tools, rollingstock and infrastructure on human performance including consideration of design, usability, reliability and suitability impact of rules and procedures on human performance including consideration of design, usability and suitability impact of work environment including workspace weather and surrounds on human performance including consideration of design, usability, comfort and suitability recognising how leaders can influence human performance through: the design of work schedules planning of work fostering an appropriate authority gradient concept quality of supervision and feedback including actively managing unsafe behaviours for example, short cuts/work arounds leadership and culture safety awareness including principles of human error. |